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Heather McIlvaine

Heather McIlvaine is the managing editor of features and premium at Inside Retail. In her nearly four years writing for Inside Retail, Heather has traveled to Shenzhen to cover the epic Chinese shopping event Single’s Day, doggedly reported the details of Amazon's launch in Australia, toured the biggest office supplies store in the world to understand the future of physical retail, dissected the 'Instagram aesthetic' with three brands that embody the look and followed the local fashion industry's pivot to making PPE during Covid-19. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three. An LA-native who now lives in Melbourne (via Munich), she could happily survive on a diet of good tacos, coffee and beer and welcomes local recommendations for all three.

From the author

2XU co-founder Clyde Davenport reflects on 35 years in retail

“You don't have to be an asshole to be successful in business,” says the veteran entrepreneur. Here, he shares his bigge...

“Not tokenistic”: How Jam The Label is making fashion more inclusive

Launched in 2019, Jam The Label is one of just a few brands in Australia that offers stylish and functional clothing for...

“Breadth of interest is underrated”: New Aim co-founder Cecilia Chiu

Cecilia Chiu didn't set out to work in e-commerce; she was just looking for a part-time job to support herself while stu...

How Roblox is helping The Athlete’s Foot win in a competitive kids’ market

For brands, Roblox presents a rare opportunity to speak directly to a consumer demographic that may not be holding the p...

What’s next for David Jones under Anchorage Capital? Analysts weigh in

"The next five years is the inflection period. It'll either be resized into a chic department store business with an onl...

How Salvos aims to break the stigma around secondhand Christmas gifts

"In my experience, a secondhand gift is often more thoughtful than something new because you’ve had to work a little har...

David Jones acquired by Anchorage Capital for undisclosed sum

Private equity firm Anchorage Capital Partners has entered a binding agreement to acquire David Jones from South African...

Retail appointments of the week

Officeworks appoints Nikala Busse to new CIO position; Best & Less CEO Rodney Orrock extends his medical leave; Grab Vie...

After World Cup warm-up, Aussie retailers ready for women’s event next year

With Australia and New Zealand set to co-host the women’s World Cup next year, retailers like Adidas and Ultra Football ...

Sale of David Jones to private equity firm reportedly in final stages

Private equity firm Anchorage Capital Partners is reportedly in the final stages of acquiring David Jones from Woolworth...

Amazon Australia’s director of operations talks warehouse tech and growth

"It's about how we keep delighting customers and ensuring that people are excited to come back and shop online with us."

“I’m having my cake and eating it, too”: Taking Shape’s Krista Diez-Simson

As the CFO/COO of plus-size women's fashion brand Taking Shape, Krista Diez-Simson has played a key role in the recent t...

“It’s a big opportunity”: Why Billini is stepping up its size diversity

Australian footwear brand Billini recently launched a range of boots for customers with wider feet and calves, filling a...

Why Nature Baby is investing in community stores

The co-founder of the New Zealand organic baby clothes brand shares the thinking behind its community store concept and ...

Emma CEO Manuel Müller on the secret to his mattress brand’s global success

The German mattress brand recently launched on Woolworths' Everyday Market, as part of an effort to double its revenue i...

Retail appointments of the week

Booktopia appoints Peter George as its new chairman; L’Oreal India names new managing director; Foot Locker announces le...

How Taking Shape is leveraging backend efficiency gains to grow overseas

The Australian plus-size women's fashion brand is looking to further expand its international presence through online ma...

“It’s about doing less”: Kowtow MD talks sustainable growth

We chat with the managing director of the New Zealand fashion brand about its growth plans and mission to remove synthet...

How Sük Workwear is challenging stereotypes about women’s fashion

Founder and creative director Mimosa Schmidt shares why she launched the brand, what the customer response has been like...

How Aussie designer Kit Willow is helping Witchery go green

The founder and CEO of KitX has teamed up with women's fashion chain Witchery to launch a capsule collection of environm...